I have just moved from "ultimate oomph" to "ultimate Volt" and been sent a new sim.the new o2 sim of course has a new number and I want to keep my old VM Sim number. However there are no instructions... a half dozen emails from o2, all as a "new ...
I uninstalled the app I had tried again after last weeks VM email saying it was new and improved & it didn'f find any superhub. (sh4)Yesterday I reinstalled the software following the advice on these threads and without having to clear any cache etc ...
Snap... saw the marketing email saying the app had been improved and now included hub 4 etc logged into app, but it only wants to do a new install it seems of the hub... the app isnt finding it (i havent unplugged the hub and set it all up as if ...
The "activate button" in the website account settings is for people without Netflix in their bundle as standard, and is for people to add one of the paid for Netflix tiers that will be added as a cost to the VM bill (that may or may not also be for p...
Just got the email as well...This is the email 3 weeks ago I was told by the claim the change email would take 6 days and not to do anything until it is received to activate the service.No wonder it went wrong for so many people... they might have...