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jo1st

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Joined 15 years ago

134 Posts2 LikesLikes received1 Solution

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Re: plus 1 hr and colour buttons
So I probably wont be needing the coloured buttons, not a sports lover :-) thanks
1 month ago Place Virgin TV 360
46Views
1like
0Comments
Re: plus 1 hr and colour buttons
That helps a great deal thank you. Any idea if the colour buttons on the remote actually do anything ?
1 month ago Place Virgin TV 360
61Views
0likes
1Comment
plus 1 hr and colour buttons
Not really a problem, just a couple of questions. On the old V6 remote pressing the yellow button would jump to the +1hr channels if they were available. Is that possible with the new remote ? Also, do the colour buttons do anything ? I dont see any mention of them in the "get to know your fancy new remote" leaflet.
Solved
1 month ago Place Virgin TV 360
79Views
0likes
4Comments
Re: Upgrading (or trying to)
cancel that, it just switched off and back on. Now the installation is complete. Just need to learn how to use it properly :-)
2 months ago Place Virgin TV 360
57Views
1like
0Comments
Upgrading (or trying to)
Received my new remote, followed the instructions and then got "installation failed". Before I start faffing around some more I have the error codes, can anyone tell me what they mean? MA3/14/40 Thanks
2 months ago Place Virgin TV 360
76Views
0likes
2Comments
Re: I cant access my welcome emails or any bills and need my account number and area code
Do you pay by direct debit ? If so you can go onto your bank app and check your Virgin Media payment, the ref will be your account number. Ignore the last 3 digits if they are 001. Cant help with the area ref, I just happened to remember mine.
2 months ago Place Managing Your Account - Cable
23Views
0likes
0Comments
Netflix
I added a reply to a very long thread about this issue but I can't navigate to the end of that thread. Ive just renewed my contract and was told on the phone it included Netflix, I got the emails regarding the contract but nothing about Netflix. It does mention something but I'm not sure what it means. Totally unrelated but how do you find your own posts ?
2 months ago Place Managing Your Account - Cable
21Views
0likes
1Comment
Re: Help with login
All sorted and I think Im a moron, cause with the IT lady on the phone she told me to try logging in and let her know what it said. I tried and succeeded immediately. I must have been doing something wrong to start with. thanks all.
2 months ago Place Managing Your Account - Cable
37Views
0likes
0Comments
Re: Netflix Activation
Can I jump in on this ? Me too, I had an issue with logging in and got it sorted. But at the same time I asked about my contract ending soon. They gave me a decent new package and did say Netflix was included. I never got an email about that. But on looking at my contract, what does this mean, where it says something about Netflix being declined ?
2 months ago Place Managing Your Account - Cable
37Views
0likes
1Comment
Re: Help with login
Wee update, I ended up phoning them and now I have to wait for an IT guy to call me. The problem is that I still have my NTL email at Virgin and I think my VM02 is my hotmail address. But when I tried to switch it over, they sent the email confirmation to the virgin one that I cant access. Thanks for responding Carley , fingers crossed the IT person can sort it all out.
2 months ago Place Managing Your Account - Cable
21Views
0likes
1Comment