ContributionsMost RecentMost LikesSolutionsRe: Painfully slow IMAP synchronisation. So "picked you up for special treatment" means what exactly? What is there a fabulous prize heading my way? & I asked rhetorical questions - since your personal dislike of Outlook is completely irrelevant; unless Virgin were now deliberately slowing IMAP synchronisation for Outlook of course. Yeah, I can certainly see why people wouldn't bother coming on here if they have any issues - given the level of ignorance of basic technical knowledge. Re: Painfully slow IMAP synchronisation. So are you then stating that Virgin have decided to no longer support Outlook properly? (though, again, IMAP, SMTP, & account details are all anyone should need for any email client to work) Or that significant numbers of Virgin customers with BY email addresses are reinstalling Windows & an email client from scratch this week? (since any issue would not be noticeable otherwise) Or that *everyone* who has any issue with Virgin's services posts here. Whilst I don't know why you leapt to "targetting" - as issues do happen which can be localised or for specific types of accounts or whatever. Yeah, so you love Thunderbird - but so what??? Re: Painfully slow IMAP synchronisation. & you believe that that will solve an issue that appears to be on Virgin's end will it? Yeah, some people like Thunderbird, & good for them... ...but the IMAP & SMTP settings, email address & p/w are the IMAP & SMTP settings, email address & p/w - & the email client is irrelevant. Painfully slow IMAP synchronisation. It's been a while since I've needed to do a reinstall of Windows - but historically, it was never an issue to re-download all of the synced folders via IMAP for my Blueyonder accounts... Comparable to Hotmail & the like. However, for reasons that are beyond me, even giving it in excess of 24 hours, there's vast numbers missing - where there might be the odd very recent one... ...where the extreme is, other than a few received since Monday, having none after May 2010 for a secondary email address/ & April 2013 in the inbox (not subfolders) of my primary one. Now I thought it 'might' be an issue with Outlook 2024 as I updated at the time - but rolling back to 2019 & it made no odds - so switched back to 2024... ...& there was some mention in an old post that the password might need updating - so did that & it's made no odds. Likewise, all of the emails exist on the server... ...there's no speed issues with anything else... ...& Outlook can send/receive test messages... ...so, since additional old emails do spasmodically arrive, it would appear that there's something weird going on. So how do I get these to download before I die of old age?