ContributionsMost RecentMost LikesSolutionsRe: Tivo Green Screen of death Have now been waiting for a response online chat for 90 minutes. Your customer service is terrible. Re: Tivo Green Screen of death No, I managed to get in touch(2 hour wait for reply!), the box started working but failed again shortly after. Can we get a new box sent out please. Re: Tivo Green Screen of death So much for hoping for an easier customer service experience by using the forum 🙂 Tivo Green Screen of death Hi, one of my Tivos has died. Rather than me spending hours on the phone can someone from VM DM me please and arrange a visit. thanks! Dave