ContributionsMost RecentMost LikesSolutionsRe: Email Error - need to verify identity i'm getting the same issues, changed my email password ok, and get emails ok, but now cannot log in to my virginmedia account, and the use forgotten password function doesn't send the email to redo virginmedia password... Re: changing email password is ruddy awful oh and i also tried the gmail address i gave as that was the non VM address that i gave when requested... changing email password is ruddy awful right, so i get a notification that my email password has been released on some darkweb, i suspect its an old password, so i change it anyway to be safe... first thing- it asks me to put in a non virgin(or ntlworld) email to verify, which then is a pain to try and sort out, but then i try and log in to my virginmedia account and it wont have it, it doesn't accept my ntlworld email addreess as user or the virginmedia password(which i assume was differnt from the email password, but i tried that nayway) and now i can'tt log in to my virginmedia... i tried the forgot password option, but nothing sent.... you really could make the whole procedure much simpler...