kountzero
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NG21 outage every morning
As titled, hub looses sync every morning for about an hour. Either reboots or goes red requiring a hard reboot. Walking around the block reveals no techs or vans doing their thing. Also it goes down whether or not we are using it or not. The error logs just say its lost signal/sync, nothing about not getting a new lease etc. So it seems to be external. Speed overal is not what it was as more new customers are fighting for space in the green cab down the road. Probably doesnt help that our copper cable is at least 25 years old now as it was a Diamond Cable install back in the day and was already here when we moved in in 2001. Customer loyalty doesnt get you preferred status when it comes to infrastructure sadly, been a TW, NTL, VM solidly since mid 90s but this last month has been the most flakey in all that time.41Views0likes3Comments