I noticed that the direct debit taken from me in Sept was £10 less than normal.I logged into my account and my contract said at the bottom  "A little EXTRA, we have knocked an extra £10 of your next 15 bills " As I must be one of the longest existing...

Our landline is obviously UK based.We receive calls as normal but two different relatives have told us that when they ring us they get an "international" ringing tone. I have rung my landline from my mobile and sure enough, instead of getting a "bbrr...

I have some areas of the house that suffer. Where should one start with Connect? If I start by the hub and then do another scan in a poor location, the App is "alert" and will give some sort of reading. However, if I start in the poor location, the A...

Have upgraded to Volt and my VM number ported to o2. My final mobile bill from VM was a credit due to transfer to o2 taking place shortly after previous bill. I have waited  to see whether the credit would be refunded via direct debit but the normal ...