BrianLudwig
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Re: Why different contract details and billing faults all the time with no solutions?
I'm in exactly the same boat. Changed package then found out I'd been duped next day so changed back within the 14 day rule. Was paying £104 PM last bill came in as £237 ! but was charged £134. I've literally had enough of Virgin media and switching to sky where things seem to be more stable. Almost impossible to talk to someone who knows how to speak English as well ! As a 76 year old I do not need this stress and what about duty of care ? Don't suppose I'll even get a reply to this mail24Views1like1Comment