Eric_T
Knows their stuff
Joined 16 years ago
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Re: Loss of Email - F010762348
I guess the VM server that should have received your emails was off line for a bit. The server that tried to send it would know it had not been able to send the email and would retry. To avoid overloading itself and the network with retries, it would reduce the retry frequency. It might start at 1 minute, then go to 5 mins, then an hour, then 4 hours etc. It might go up to several days before finally giving up. So some randomness of delivery is to be expected, and it is not caused by Virgin Media but by the algorithms chosen by the various sending systems.2KViews3likes4CommentsRe: Loss of Email - F010762348
Same here - I discovered the app password setting and set one up. I still can't get to email by any means. Web mail returns the timed out message as per OP. IMAP in outlook says "Task 'Synchronizing subscribed folders for NTLWorld' reported error (0x800CCC0E) : 'Outlook cannot synchronize subscribed folders for NTLWorld. Error: Cannot connect to the server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).' A new generated app password did not fix that, However, I can send emails from the account using Outlook and the new VM-generated password. Perhaps it will all come good in due course!15KViews2likes1Comment