ronjo94
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Re: loss of email service
Hi. After fruitless hours with trying all the ideas that you have sent, I have decided to give up with this and possibly with VM as well if they cannot come up with an answer. My contract with VM ends in September and until then I have linked up with Google mail for sending purposes, I can still receive mail from VM. Anyway many thanks for all the time and effort that you have put in, Ron The certificate message will not help you as it does specify a particular certificate667Views1like1CommentRe: loss of email service
Hi Goslow. Had another try using the latest details that you sent but. alas it's still a no go. When trying to send the mail it is shown as having been sent as I had before but on a couple of tries I also get the following message" "The server that you are connected to is using a security certificate that cannot be verified. continue Yes or no" Hitting yes allows the mail to go into the sent folder but like all the others the mail disappears into the ether never to be seen again? In answer to your query why I use pop3 it simply is that 24 years ago when I signed up with Virgin that was what I was given? and as time has gone by the family have adopted the same. Do you think that I should change over to emap if so how would I go about this please.734Views0likes1CommentRe: loss of email service
Hi Goslow. Had another try using the latest details that you sent but. alas it's still a no go. When trying to send the mail it is shown as having been sent as I had before but on a couple of tries I also get the following message" "The server that you are connected to is using a security certificate that cannot be verified. continue Yes or no" Hitting yes allows the mail to go into the sent folder but like all the others the mail disappears into the ether never to be seen again? In answer to your query why I use pop3 it simply is that 24 years ago when I signed up with Virgin that was what I was given? and as time has gone by the family have adopted the same. Do you think that I should change over to emap if so how would I go about this please.786Views0likes0CommentsRe: loss of email service
Hi Goslow. Many thanks for your latest suggestions. Unfortunately am having to hold up on trying to sort my problematic email set up. I am very grateful for your offerings which have obviously taken a lot of your time and effort. I will get back to you when I've had time to go through it to let you know what transpires. Thanks again815Views0likes0CommentsRe: loss of email service
Hi Goslow. Thanks for all the help that you are offering, it's just that I am so thick that I cannot understand the differing pieces of info that I am getting. If I start from scratch you may be able to point out where I am going wrong I have been using windows live mail for over twenty years with no problems then suddenly part of this has stopped working - I cannot send mail. When trying to send I get the message that the server is rejecting the [REMOVED]blueyonder.co.uk address My account properties are = Host name pop3.blueyonder.co.uk User name [REMOVED]blueyonder.co.uk Password Virgin media password Port 110 Host name smtp.blueyonder.co.uk User name [REMOVED]blueyonder.co.uk Password Virgin media password Port 25 Initially from the forum I understood that VM have made changes and that I should make the following changes The host names should become pop3.virginmedia.com and smtp.virginmedia.com respectively. Also I should select the SSL settings of 995 and 465 respeciively I made all the necessary changes and tried to send but received exactly the same rejection message? what am I doing or not doing? And then. from yesterday your screen shot, I ticked requires authentification. The result was that I was able to send mail and it was not rejected. however, the mail was shown in the sent folder but the message did not arrive. I sent a few more with the same results shown in the sent folder but not arriving at the destination. Lost in the ether?? What is happening now. I hope that this might help you to solve the problem [MOD EDIT: Personal information has been removed from this post.]1.2KViews0likes0CommentsRe: loss of email service
Thanks for your latest info but I am now more confused than ever. At first it seems that I have to change my email address in an apparently simple way but when this dose not work there is talk of second and third parties. At the moment I can receive mail why do I have to change this. I am so confused, I am just trying to regain the ability to send mail and trying to follow all the detail that is being thrown is making it even more difficult to attain. One thing has come to light however. I do not want to change my email address and that has stopped me going to a new provider. I have been looking to change because after more than twenty years with VM I am getting sick of the higher pricing and a lowering of support such as is happening now when they have, in effect taken away part of my usage. Thanks for all of your attempts to help me but I just cannot get this sorted1.2KViews0likes0CommentsRe: loss of email service
Hi Alex thanks for your input. Unfortunately none of this as helped. To recap, I lost ability to send mail. This applied to 3 pc's and 3 addresses on each pc. I followed the mod's that Goslow advised. ie I changing all settings from blueyonder to virgin media but using my existing blueyonder address As this did not work I changed the settings to VM and then also changed my address from blueyonder to VM. this did not work either. I now have an additional problem, I can no longer receive mail from my main address but can still receive on the other 2 accounts. It would appear that VM is trying to wipe me out bit by bit! There is no problem with the password. I can log in to VM and sending is no problem here except I have difficulty logging in to 2 of my pc's and the one that I can use easily is the most inconvenient pc to use. I really am at a loss as to what is going on.1.3KViews0likes0CommentsRe: loss of email service
hi, thanks for your help. Alas this did not work. I changed everything from blueyonder to virgin media and amended where necessary but failed at the login - incorrect password. The password was/is correct so i ended up resetting back to my previous setting and therefore unable to send mail. One thing occurs to me,having set up the new addresses etc should I then have logged in to VM and changed the password?1.3KViews0likes2Commentsloss of email service
I have used "windows live mail"on my various win 7 machines for many many years but have not had this problem before. I can receive emails but cannot send or forward mail. When trying to do this I get a "server is rejecting the sender email address" message. I have 3 win 7 machines about my household and this applies to all of them. I have contacted VM but they are not interested, they just keep saying that it is not their fault. Surely it is their server that is at fault? All they want to do is try to sell me unwanted channels or increase broad band speed. Can anyone help pleaseSolved2.4KViews0likes19Comments
