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Order Booster

djthursto
Just joined

a month ago

Cannot seem to be able to order booster pods, phone, chat - awful service - the app informs I need them but not how to get them. Scan only works in the room that is fine and not the once that has a crap signal surprisingly. Impossible to actually speak to anyone. Broadband deteriorating as is Virgin customer service. left a WhatsApp asking for a call.   

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1 REPLY 1

David_Bn
Forum Team
Forum Team

4 weeks ago

Thanks for reaching out to us @djthursto, and a very warm welcome to you!

Sorry to hear that the ordering of a Wi-Fi pod has been a difficult process.

Check out the envelope in the top right hand corner for a private message from me and I'll seek to obtain some details from you and have the desired Wi-Fi pod ordered for you.

Thanks,

David_Bn

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