films in lettebox format and cannot change
- 12 months ago
Hi Teekay2
Do you have the same issue when using the netflix app on both the TV and on the V6 box watching the same program/movie? If so it may be your TV settings.
To set the TV to full screen go to • Settings > Picture > Picture Size Settings > Picture Size on your TV and make sure it is set to Full Screen.
Also to change the picture format on your V6
Press Home on the remote > then select Help & Settings > Settings > Video Output
You can then adjust the following:
Aspect Correction ModeThis lets you adjust the way the TV picture fits into your screen. Select from the following options:• Full: Set your picture to fill the entire screen. 16:9 (Widescreen) content will display normally, but programs shown in 4:3 may look stretched to fill the full screen. (this is the one you should probably be using)
• Panel: Perfect if you’re watching a film or program shot in widescreen. Programs shown in 16:9 will be displayed normally, but programs shot in 4:3 might be displayed with bars on the left and right of the picture.
• Zoom: Widescreen content will display normally in this mode, but 4:3 content might appear with the top and bottom cut off.