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Security certificate error message

Joining in

My mum has just got a v6 box and is unable to view any apps she gets a security certificate message.  Scrolling through all the boards I see a number of people had this issue about 3 weeks ago.  Anyone got any ideas on how to fix? 

135 REPLIES 135

Same for me????!!! I can only get on netflix!

Same here in L20...

Same here in Belfast


On our wavelength

Just noticed that all apps apart from Netflix are showing the same error message. Any ideas?

Same here in Dover. Odd that Netflix is ok though 🤷

On our wavelength

We’re having the same issue too. Can’t access any apps apart from Netflix or the Help pages

Hi there @Tipsytel 

Thank you so much for your post and welcome to the community forums, it's great to have you here.

I am so sorry to hear that you are facing this issue with YouTube! Can I just check, which box do you have?

I’m also unable to access the Apps on my Virgin Media TV has anyone found out why this is happening yet, a lot of people are experiencing the same problem?

Same here Gateshead ne10

Same here. No apps working!