cancel
Showing results for 
Search instead for 
Did you mean: 

Security Error when accessing YouTube

AndyKay1
Tuning in

Today I'm getting an error message when I try to access YouTube on my TV that says the following:

"The server could not prove that it is content.dtv.virginmendia.com. Its security certificate is not trusted by your computer's operating system. This may be caused by a misconfiguration or an attacker intercepting your connection. You should not proceed, especially if you have never seen this warning before for this site."

The message then presents two buttons, "Back to safety" and "Proceed anyway", neither of which is accessible from my remote control.

I have reset the set-top box to no avail. I have reset the router to no avail.

I can access YouTube on my laptop via WiFi.

Any suggestions would be welcome.

1 ACCEPTED SOLUTION

Accepted Solutions

Client62
Alessandro Volta

A VM issue to resolve - Do not adjust your set !

See where this Helpful Answer was posted

7 REPLIES 7

technicalprobs
Joining in

This morning I can't get into both televisions to access BBCiPlayer and YouTube

Oxford
Tuning in

Same for me (South Oxford) also BBC iPlayer, Channel 4,  My5 and ITVX apps

Listeruk
Joining in

Same here no youtube, bbc Iplayer 

Client62
Alessandro Volta

A VM issue to resolve - Do not adjust your set !

Adduxi
Very Insightful Person
Very Insightful Person

See this - Security Error when accessing YouTube - Virgin Media Community - 5483134

VM issue to fix the Certificate on the VM Server.  You'll just have to wait

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

AndyKay1
Tuning in

Problem gone.

newapollo
Very Insightful Person
Very Insightful Person

This issue was raised as a fault ref: F011194787 but has now been fixed.

stream security error.jpg

 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

·.¸¸.·´´¯`··._.·* Wishing you a Merry Christmas and a Happy New Year *·._.··´´¯`·.¸¸.·´