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Re: V6 wont boot

alykas236
Joining in

Same problem here! Followed all the troubleshooting in the links and holding down power and + while restarting. No joy. Endless loop of pain trying to contact VM

2 REPLIES 2

roy247
Community elder

You can either call Virgin on 150 from a Virgin phone, mobile or landline, or 0345 454 1111  from any other phone to report a fault, or wait here for one of the forum team to pick this up which might be 2 to 3 day's.

When phoning choose the option to report a fault, then ignore all the options offered and you should then be placed into a queue to speak to someone.

Matthew_ML
Forum Team
Forum Team

Hey alykas236, thank you for reaching out and I am sorry you V6 ox isn't rebooting, also a warm welcome to the community I will send you a DM now to take a look at this.

Matt - Forum Team


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