on 17-03-2024 12:09
Same problem here! Followed all the troubleshooting in the links and holding down power and + while restarting. No joy. Endless loop of pain trying to contact VM
on 17-03-2024 22:23
You can either call Virgin on 150 from a Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault, or wait here for one of the forum team to pick this up which might be 2 to 3 day's.
When phoning choose the option to report a fault, then ignore all the options offered and you should then be placed into a queue to speak to someone.
on 20-03-2024 10:05
Hey alykas236, thank you for reaching out and I am sorry you V6 ox isn't rebooting, also a warm welcome to the community I will send you a DM now to take a look at this.
Matt - Forum Team
New around here?