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Virgin TV

Joining in

Virgin TV has been out in my area for 10 days. The site says it would have been fixed by today. When will it be fixed and will I get a refund for all the tv - including the subscriptions I pay for the period it has been unavailable 


Forum Team
Forum Team

Hi @yrjohnson 

Welcome to our community forums and thank you for your first posts.

Sorry to hear you are having issues with your TV service. We can understand the inconvenience caused and we want to best help. We have had a look and there does not seem to be a local issue affecting your service in that way. Additionally, typically, we would not compensate for the loss of TV service We can however take a look into this issue for you via PM. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.


Forum Team

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