2 weeks ago
I have a mini 360 box in my spare bedroom which is next to the kitchen. Would it be possible to have this moved to the kitchem where the coaxial cable to the bedroom goes past the door to the kitchen?
2 weeks ago
You'd need to ring up for an engineer visit. £25 is the standard charge.
2 weeks ago
@Callinder wrote:I have a mini 360 box in my spare bedroom which is next to the kitchen. Would it be possible to have this moved to the kitchem where the coaxial cable to the bedroom goes past the door to the kitchen?
If this coax cable is the one currently connected to the mini box can you not reroute it to the kitchen or is it not long enough to where you want the mini box or too long so it needs shortening.
If it needs altering then you will need an engineer and as already said it's a £25 charge. You can either call Virgin on 150 from a Virgin phone, mobile or landline, or 0345 454 1111 or wait here for one of the forum team to pick this up which might be 2 to 3 day's.
2 weeks ago
I could do this but I was hoping to keep the existing wiring and just attach a splitter and run another length of cable, about 3-4 metres, to allow me to have the mini box in the kitchen when the bedroom isn't being used. Which since my daughter moved back to my wife's house is, to all intents and purposes, permanently.
2 weeks ago
If you need / want a splitter installed and 2 output connectors then you will also need a terminator (you will be able to swap it between the 2) connected to the unused connector to stop noise ingress into the system.
2 weeks ago
If I wasn't over 70 and/or in good health I may be able to do it. Well I probably could do it but I'm too old and infirm but I know that with help I could have given it a bash;o)
2 weeks ago
For £25 get Virgin to do it, at the most all you might need to do is just remove a terminator and move it to the unused connector if that's the way the engineer does it.
2 weeks ago
Hey Callinder, thank you for reaching out and I am sorry to hear this.
There would be a one off cost as mentioned for £25 if you would like this doing just let us know and we will send you a DM.
Matt - Forum Team
New around here?
a week ago
I'll have a think about it as I'm in the process of having an engineer ckeck the router after that I'll be in a better position to decide what to do.