Can't rewind live tv after watching recording.

[Wilkox]

Just updated box to 360 and noticed that after returning to live TV after watching a recording, I can't rewind it....something that I could do previously. Is this normal because if so,  I'm not impressed  😕 

Thanks in advance folks.

[japitts · Accepted solution]

I use a V6 so have no direct experience, however...

A V6 (running TiVo-firmware) keeps all 6 tuners live & buffering continually with upto 60minutes buffering on each.

A TV360 (running Horizon-firmware) only keeps the live TV channel & any active recording tuners running - the live one for (IIRC) 6 hours, and the active recordings for the duration. All others are idle.

I am fairly sure that when you view a recording, the live TV tuner also stops buffering.

[roy247]

I think japitts has answered your problem, with the 360 it will buffer/record the channel you are watching for over 3 hours, but when you change channel or watch a recording it resets, unlike the V6 where you could switch between 6 channels and they would all be buffered / recorded for an hour.

[Matthew_ML]

Hey Wilkox, thank you for reaching out and a warm welcome to the community I am sorry to hear this.

I can see some advice has been given already, did this help? 

[Wilkox]

Thanks for the reply. To be honest,  I thought I had the most up to date box as it wasn't that long that I changed it. Assuming that I do have the 360 box, is it possible to upgrade to the v6?

[Wilkox]

Thanks buddy. This makes sense. 

[japitts]

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@Wilkox wrote:

Assuming that I do have the 360 box, is it possible to upgrade to the v6?

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VM consider the TV360 an upgrade from the V6, which was closed for new installs and thus ringfenced, several years ago.

Conversions from V6 > TV360 are voluntary but also one-way.