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mupps's avatar
mupps
On our wavelength
9 months ago
Solved

360 box stuck on orange light/welcome screen

Hi. Box is stuck.on above. Tried reboot. Plug out for 15 seconds etc. But just doesn't boot up past welcome  message 
  • mupps's avatar
    9 months ago

    Hi Carly

    Thanks for getting back. 

    Yes. Engineer turned up promptly yesterday and swopped the faulty box for a new one. Very happy with how it was all handled and swiftly corrected. As said thanks also to you for looking into it.