Random Tivo Reboot

[pete_at_home]

About 11:30pm was watching a recording & our old Tivo suddenly rebooted.   Eventually came back after two cycles of "Starting, please wait . . ."

Wondering if anyone else had this around that time ?

[Carley_S]

Hi @pete_at_home 

Welcome back to the community forums 

Sorry to hear of your concern with the set top box rebooting. 

It could've been an update being pushed through that caused the box to reboot suddenly.

Did you see any error messages pop up at all before or after the reboot?

Are you having any further issues at all with anything on the set top box? 

[pete_at_home]

No message popup.  It just rebooted while playing a recording.

It's a shame VM never invested in the secure LAN transfer of recordings from a TIVO to the V6 box, especially as they share the same conditional access when activated on the same account !!    FYI, I worked in the Video team at Motorola / Arris for 20 years, so I know how the boxes work !!

[John_GS]

Hi @pete_at_home 

Thanks for coming back to the thread. I'll pop you a PM over to look at upgrading the TiVo to the V6.

Best wishes.

[pete_at_home]

Reboot happened again last night about 19:30.   Have now ordered a V6 as 2nd STB, so Tivo will be demoted to bedroom, and V6 as main STB.

I already have coax to most rooms, so just need to move one coax from Freeview to VM feed.  

[newapollo]

Hi @pete_at_home 

Did you reply to @John_GS 's PM about upgrading the tivo to a V6? 

If so this would be done free of charge as faulty tivo's are now replaced with V6 boxes

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@pete_at_home wrote:

I already have coax to most rooms, so just need to move one coax from Freeview to VM feed.  

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You need VM to supply the coaxial cable for the second set top box as it's made specially and shielded to prevent interference  If your current Freeview coax isn't a VM coaxial cable this could cause problems with your own equipment and that of any neighbours using VM. 

[pete_at_home]

No we are not upgrading the Tivo yet - - It will be done after we have watched the recordings.   

Shame VM (or the content provider) doesn't allow recordings to be transferred.  The encryption & playback authorisation are compatible when STB are authorised on the same account, so any recording on the HDD, is technically playable on another STB with the same decrypt auth.  (Yes I worked in the DVB CA inbdustry for 15 years !!).

Coax around the house is all either RG59, RG6 or equivalent.  Connectors are Snap & Seal, so exactly the same as used by VM for drop cables !!   I have a Viavi OneExpert for checking levels, MER, SNR, Ingress, etc. so it will work.  Ethernet already patched through.