on 13-03-2024 08:12
Hi, all sorry I'm new here but how to change a Wi-Fi device name on Hub 5?
on 13-03-2024 10:11
It used to be possible to change device names from the Home Screen 'Hub 5 status overview', however since the latest firmware update it hasn't been possible.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 13-03-2024 20:11
Just had my hub upgraded from a 3 to a 5 and ran into this same issue.
I have a few devices that report an "Unknown" name, however I know what they are and wish to rename them...
on 14-03-2024 20:13
Unfortunately as Graham, says in the above post, you can't! An 'update' to the software running on the Hub 5s has removed the ability to do this. It may be restored in a future update, or maybe not.
on 25-03-2024 14:38
Hi
The rollover 'i' on the connected devices page still says to do what Graham said so hopefully the feature will return. It has remembered the name changes I had already made though, so I guess that's a win!
Cheers - John