on 22-10-2024 14:18
No, really - what is the problem with the virginmedia website.
Can't do anything with it. It's in a permanent cycle of failure.
Unable to check my bills, change my package, anything.
Using firefox.
on 22-10-2024 14:20
Have you cleared down the caches etc in Firefox? Tried with any other Browsers? Just in case.
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on 22-10-2024 14:30
it's stuck in a loop.
every time I try and access anything the URL ends in /customer-exclusion
and comes up with the chat to us now screen
?????
on 23-10-2024 19:43
Been a box of frogs since o2 and VM amalgamated. Must have changed my password 300 times. Then can not log in to o2 or VM, reset password, again ,🥱