Plex thumbnails lost using a Hub 5

[gordiegb]

hey guys, any idea what is happening here please?

Hub 5 in modem mode, everything OK, all my Plex thumbnails appear on my TV.   Hub 5 in Router mode and I lose all my Plex thumbnails on my TV.   This only happens to my account thumbnails where my NAS is RJ45'd into the Hub 5, but my mates Plex I access remotely shows thumbnails perfectly.

HELP!!!!   thanks, G

[Client62]

With the Hub 5 in Router mode, can the TV be pinged from the RJ45 connection used by the NAS ?

[gordiegb]

yes I can