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Hub 5X

Joining in

Is there any way to find out if i can get the new Hub x5 at my property?

My contract is up for renewal and i would like to get the Optical connected Hub 5X

I have asked sales but they are no help


Knows their stuff

You only need a 5x if you have the new XGS-PON network setup in your street and have been advised by VM that they can now switch you over to it. 

I'm not a Very Insightful Person (just a little bit, sometimes). I don't work for Virgin Media (but then nor do any of the offshore customer service agents).

Very Insightful Person
Very Insightful Person

It’s unlikely that the majority of users will be switched over in the near future.

There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2