Forum Discussion

Lizziefinigan1's avatar
Lizziefinigan1
Joining in
2 years ago

Child safe not working

Hello

 

My child safe isn't working at all now. Please can someone help me resolve this ASAP? 

With warm regards,

Liz 

4 Replies

  • Hi there Lizziefinigan1 

    Thank you so much for your post and welcome to the community forums, it's great to have you here. 

    I am so sorry that you are facing issue with your child safe settings, can I just check is child safe showing as active in your settings?

    • Lizziefinigan1's avatar
      Lizziefinigan1
      Joining in

      Yes it's showing as active but it is not blocking websites etc like it was before. 

    • Lizziefinigan1's avatar
      Lizziefinigan1
      Joining in

      Please can you pm me and hp resolve this issue ASAP. I have children at home.

      • Ilyas_Y's avatar
        Ilyas_Y
        Forum Team (Retired)

        Thanks for the reply Lizziefinigan1 👋🏼

        I'm so sorry to hear this happen. 😢
        I will assist you on the matter and look in to this.

        I will send a private message. 🧾

        Kind regards,
        Ilyas.