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Child Safe Not Working

D3K
Joining in

I’ve seen all the posts about this not working and I’m experiencing the same issue. Can anyone help.

On a side note can anyone tell me when the ability to pause/unpahse certain users will be fixed again please? It’s not worked in at least a year and the app page says it’s being worked on hard in the background 

4 REPLIES 4

legacy1
Alessandro Volta

Use 1.1.1.3 and 1.0.0.3 on the device foe DNS

Really I don't see a issue you buy the service as an adult then give access to a child so who is to blame.

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Firstly, I have no idea how to change the DNS. Secondly, on the Virgin Account it allows you to block websites that are there for adults, the fact this doesn’t work is alarming and it amazes me that the service provider are not trying to fix it.

legacy1
Alessandro Volta

Their is a WAY they can fix it better but they think there system works just not all the time 

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Alex_RM
Forum Team
Forum Team

Hi D3K,

Thanks for posting and sorry to hear you're having some issues with websafe. So I can get a few more details from you, I've popped you over a private message.

Alex_Rm