on 10-08-2024 17:07
I’ve seen all the posts about this not working and I’m experiencing the same issue. Can anyone help.
On a side note can anyone tell me when the ability to pause/unpahse certain users will be fixed again please? It’s not worked in at least a year and the app page says it’s being worked on hard in the background
10-08-2024 20:26 - edited 10-08-2024 20:30
Use 1.1.1.3 and 1.0.0.3 on the device foe DNS
Really I don't see a issue you buy the service as an adult then give access to a child so who is to blame.
on 11-08-2024 20:54
Firstly, I have no idea how to change the DNS. Secondly, on the Virgin Account it allows you to block websites that are there for adults, the fact this doesn’t work is alarming and it amazes me that the service provider are not trying to fix it.
on 11-08-2024 21:56
Their is a WAY they can fix it better but they think there system works just not all the time
on 12-08-2024 16:21
Hi D3K,
Thanks for posting and sorry to hear you're having some issues with websafe. So I can get a few more details from you, I've popped you over a private message.
Alex_Rm