“Partner Attribute Enabled”

[Pzez]

Hello

We wanted to search through Movies tonight so moved the curser along the top of the main Home Screen to Movies. But instead of a full selection, there was just a short row of cartoons, with the title:

”Partner Attribute Enabled “.

Any ideas what has happened please? Have I done something daft or is there an error?

Many

 

thanks

[tommo159]

Hi I have the same issue

i also have sky cinema and the only way to see what’s in is through the TV guide. Something has changed recently and it’s really annoying 

Please help. Thanks

[Cardiffman282]

Looks like some sort of back-end Oracle database sales tool is displaying by mistake https://docs.oracle.com/cd/E18727_01/doc.121/e13589/T316898T316910.htm

[Daniel_Et]

Hi @Pzez 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We've raised this issue with the relevant team and are awaiting their response.

As soon as we've heard back from them, we'll reach out to you on here to let you know what's been said.

Thank you for your support @Cardiffman282 👍

Regards,
Daniel

[Daniel_Et]

Hi @Pzez,

We've been advised that this issue has now been fixed.

Can you please confirm that that's the case on your side?

Regards,
Daniel

[Pzez]

Yes it has now. I have been told that it was a general issue in our area. It wasn’t easy finding that out though!