No audio on ITV1

[nunyabiznis]

No audio on the stereo channel. Temporary workaround is switching to the Audio Description channel. Has been doing it since yesterday. Have tried a puck reboot. 

[Ilyas_Y]

Hey @nunyabiznis Thanks for reaching out to us on the Virgin Media forums. 👋🏼

I'm sorry to hear about the issues with ITV1 you are experiencing in relation to the audio. 🔊
May I ask if ITV1 has any issues on freeview?

Are you able to reboot the entire setup? Including broadband as well? 🧾
Have you checked to use another TV or HDMI cable? Does this happen on any other channel?

Let us know what it does and how it goes on from there. 🙂

Kind regards,
Ilyas.