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barnsleysteve71

Tuning in

2 years ago

Solved

WiFi pod

Client62

Alessandro Volta

2 years ago

Best advice possible is invest in your own Wi-Fi kit to extend coverage across the home.

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pod","id":"message:5397311","revisionNum":1,"repliesCount":28,"author":{"__ref":"User:user:581932"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Speed"},"conversation":{"__ref":"Conversation:conversation:5397311"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:5397311"},"body@stripHtml({\"truncateLength\":200})":" Moved to virgin broadband about six weeks ago after being with bt, in our third bedroom the WiFi is nowhere near 30gbps, I've done three tests on the connect app. There is no option to order a pod on...","body@stringLength":"2386","rawBody":"

Moved to virgin broadband about six weeks ago after being with bt, in our third bedroom the WiFi is nowhere near 30gbps, I've done three tests on the connect app. There is no option to order a pod on the app so I called virgin,on Tuesday got through to an Indian call centre and was told they couldn't order one for me on their systems and they would monitor my broadband for 24 hours and call me back the next day, needless to say they never did.

I have phoned twice today and both said they couldn't order one the second operator has now opened a complaint about my WiFi speed, this will now be monitored for thirty days. I have explained to all three that it's only the signal which needs boosting to the bedroom,we had the same problem with bt, they sent us one of their WiFi discs and everything was fine then.

Is there anything else I can try to get a pod???

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Is there anything else I can try to get a pod???

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Best advice possible is invest in your own Wi-Fi kit to extend coverage across the home.

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Best advice possible is invest in your own Wi-Fi kit to extend coverage across the home.

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