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Speed Not Changed

mark1ee
Up to speed

I renewed my VM contract on 2nd Feb and took the 1Gig upgrade, my download speed has not changed at all. I was on 600Mbps previously and I am still getting the same download speeds of around 300Mbps. Does this take a while to change or am I being fobbed off with the upgrade? 

I have contacted VM and they say nothing is wrong with the upgrade, surely I should see a noticeable change going from 600 to 1GIG?

Any help is appreciated 🙂 

Thanks

4 REPLIES 4

carl_pearce
Community elder

If you were getting 300Mbps to a device on M600, what makes you think you'd see more on Gig1?

What does this site show?

https://samknows.com/realspeed/

 

legacy1
Alessandro Volta

test speed by wire

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mark1ee
Up to speed

Thanks for the responses, all sorted, now pulling in 1150Mbps 🙂 

Was there an issue with the line?