4 weeks ago
Dear Virgin,
My old NTLworld email account has been hacked and is being used to send phishing emails/getting me locked on forums that it is linked to. I cannot delete it personally as I left virgin media a long time ago.
I understand you cannot recover it, based on previous forum posts, but could you please permanently delete it.
Kind regards,
T.
3 weeks ago
Hey @Teresaguspi Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼
I'm sorry to hear about the issues with the email you ae facing.
I will assist you on this and get this sorted for you.
I will send a private message.
Kind regards,
Ilyas.