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Old NTWorld Email Account Hacked

Teresaguspi
Just joined

Dear Virgin,

My old NTLworld email account has been hacked and is being used to send phishing emails/getting me locked on forums that it is linked to. I cannot delete it personally as I left virgin media a long time ago. 

I understand you cannot recover it, based on previous forum posts, but could you please permanently delete it. 

Kind regards,

T.

1 REPLY 1

Ilyas_Y
Forum Team
Forum Team

Hey @Teresaguspi Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼

I'm sorry to hear about the issues with the email you ae facing.
I will assist you on this and get this sorted for you.

I will send a private message.

Kind regards,
Ilyas.

Ilyas_Y
Forum Team

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