Forum Discussion
Unfortunately I panicked and clicked on the link! I had an email like number 3. I went to 'view' my bill. my phone then said the page it directed me to was suspicious. I left the page, Unfortunately, I have now been hacked and spam emails sent to my contacts. I lost access to my account for over 48 hours. I still can't log on without going through a 3rd party and changing passwords each time.
What other scams/ data breaches/ fraud have I opened myself up to?
I have since looked at the address from the scammers and it was false but in a panic to see why my bill was almost double I didn't look for any obvious signs that it could have been phishing.
My mailbox stopped receiving emails at around the time the scam. Will the scammers just have been bots or have they managed to find more information from the data possibly stored in the emails?
I have been busy changing lots of passwords and trying to make sure that 2 step verification has been set up where possible,
I have phoned virgin media (twice) but they couldn't really answer the question as to why I couldn't get back online. the first call said I had lost access and to use my primary account email. I spent two days trying to recover my account. The second customer service advisor, two days later, was much more helpful and told me how to recover my account. They still didn't really seem too concerned that I had been hacked.
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