Latest Phishing News 14/02/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response
Email 1
VIRGIN MEDIA!
Voice note notification from Virgin Media 800 432 **
3:29: sec
[LINK REMOVED]
Email 2
O2 BILLING
Heads up, your Airtime Plan and Device Plan might show up separate payments on your bank statement
You'll find full details on what's in your bill at My O2. [LINK REMOVED]
.
Remember to download the free My O2 app. if you haven't already. its the best way to check your bill on the go.
Thanks for being with us.
Virgin/O2
Email 3
Virginmedia™
Your License has expired today
Ref ID:[Information REMOVED]
User:
[Information REMOVED]
Today's discount:
90%
Limited time:
03-01-2024
We have detected that your device is at risk of being infected with viruses, it may soon corrupt your sim card, data, photos and contacts if no action is taken
[LINK REMOVED]
Email 4
Virgin media
[LINK REMOVED]
Hello,
We've got your £140.00 payment. Thank you!
Amount paid:
Payment date:
£140.00
13th February 2024
Receipt number:
Authorisation code:
[LINK REMOVED]
202312
Account number:
Area reference:
[Information REMOVED]
Please note, card payments do not reduce your Direct Debit amount. Your scheduled payment will be attempted as previously advised.
Enjoy!
The Virgin Media team
Email 5
VIRGIN Media
Dear User
Attention we are deactivating all inactive accounts, please confirm if your email is still active by updating your account now settings.
Please follow the link below to update your email account:
[LINK REMOVED]
Note: We will close this account without your permission if this message is ignored
Email 6
Hello User,
We emailed you last month concerning your email account (Virgin Media). There's a breach in our system and we implore you to adhere to all necessary information.
In order to continue to access your (Virgin Media) Mail account, you will need to confirm and accept the Terms of Service.
[LINK REMOVED]
If you do not want the New terms service, you'll be unable to access your account from 12th February.
Thank you for your support.
Email 7
Our Client: Virgin Media
BPO Reference No: 132312296
Client Account Number: [INFORMATION REMOVED]
Client Reference Number:[INFORMATION REMOVED]
Principal Sum: £103.89
12/02/2024
Dear [INFORMATION REMOVED]
Its time to pay your Virgin Media balance
[LINK REMOVED]
At BPO Collections we work to achieve the best outcome for both our clients, and our customers who find themselves with overdue accounts. Our client Virgin Media has informed us there is an unpaid balance.
Lots of peoples finances look different at the moment due to coronavirus, and we understand that you might need some time to work out what this means for you. If your situation allows, sorting out outstanding balances now will help you keep on top of your finances.
Its quick and easy to pay via our website / portal which you can visit at [Information REMOVED] There you can pay in full, set up a payment plan or chat to us online. Alternatively, you can call us on [Information REMOVED].
If theres an issue with this balance, or you need help to pay, please get in touch and we will work to resolve this with you.
My Account
Make Payment
Payment may be made by:
Calling BPO on [Information REMOVED] and speak to one of our advisors where you can pay by Card or set up a Direct Debit
Calling our 24hr Automated Payment Line on [Information REMOVED]
Pay by Card online at [Information REMOVED]
If you are experiencing difficulty in making these repayments please see below for useful websites and contact details that provide free independent advice.
Yours Sincerely
BPO Collections Ltd
(Calls may be recorded for quality and training)
Email 8
Your latest bill connot be processed
Hello,
The billing information associated with your account may have recently expired. We were unable to process your latest Vrgin Media or Mobile bill at this time, your service is scheduled for disconnection.
To ensure that your service has not been interrupted, we require you to confirm and verify your account billing information with us immediately, in order to avoid any interruption on your service.
[LINK REMOVED]
Kind regards,
The Virgin Media Team
