Latest Phishing News 13/05/2024
We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response
Email 1
Hello
We received a request to deactivate your email account from our database. Did you do this? If No, please take your time to restore your email account below for a seamless process. The link is only valid for 24hrs.
Failure to do so may result in account deactivation
Restore
Thank you.
Customer Service
Email 2
Your Virgin Media Bill
Update Payment Details
Dear Valued Customer,
We've found a minor issue with your payment information. To ensure uninterrupted service, please take a moment to verify and update your card details by logging into your account.
Your prompt attention is appreciated.
Log in to Your Account.
Your payment method will be retried automatically
over the next few days.
Kind regards,
The Virgin Media team
Key information about our charges and fees
Payment Handling Charge: Your payment is made to Virgin Media Payments Ltd, which is responsible for collecting the amounts payable by you to Virgin Media Ltd. Just so you know, if you don't pay by Direct Debit, Virgin Media Payments Ltd may charge a payment handling fee.
Late Payment Fee: Please make sure you pay the bill before the payment due date otherwise you may be charged a late payment fee. Please see our price guide for details on our charges.
Failed Payments: If your payment has been cancelled or is not cleared by your bank or building society we might also need to charge you any bank or building society fees that we are charged as a result. Please see our price guide for details on our charges.
Help
My Virgin Media
Contact us
Please do not reply to this email
Virgin Media Payments Ltd. Registered Office: 500 Brook Drive, Reading, RG2 6UU.
Registered in England and Wales No. 6024812. MCD
Email 3
Virginmedia
You are still using the old Email Security Setting
"Starting from May 11th, 2024, customers that are yet to update their account will no longer be able to login via their email address due to recent upgrades.
Follow this link below to upgrade to the newest version.
UPDATE NOW
Thank You.
Please do not reply to this message. Mail sent to this address cannot be answered.
© 2024 All rights reserved
Email 4
It won't be the same without you
Hello Customer,
We're sorry to hear you're leaving us. As a last hurrah, we want to make sure your disconnection is as smooth as possible. Did you do this? If No, follow the proceed button
Go to help page
Thank you
The Virgin Team
Email 5
Your [13] un-received emails stuck on the Mailserver.
This is due to a system error. Kindly Fix the Error below.
click on the url below and login for you to be able to release the un-received email
ERROR FIX
Thank You
Copyright© 2024 VMO2 Communications L.L.C.
Privacy Policy
Email 6
Virgin Media
Dear user, You are still using the old Email Security Setting
We are sorry. customers that are yet to update their virgin media mail account are not allowed to send and receive mail on their account. Kindly update your account to stay connected and avoid total disconnection from May 14th, 2024.
CLICK HERE to update now to access mail.
Thank You.
Virgin MediaTeam
Please do not reply to this message. Mail sent to this address cannot be answered.
Email 7
Dear User,
Your email account password expires today 5/12/2024 10:00:00 a.m.
ﾠ
Keep and continue with the same password using the following portal.
ﾠ
CLICK HERE TO VERIFY
Access to this account will be restricted and blocked until proper verification
