No virgin Media socket

[Mandy31]

Haven’t got a virgin media socket and recently signed up how can I get someone out to fix this please 

[Client62]

Call the Pre-installation and delivery team on 0800 052 1734.

Explain what needs to be done and book an engineer visit.

[Daniel_Et]

Hi @Mandy31 👋 Thank you for your post and welcome to the Virgin Media Community 😀

Have you followed the advice provided by @Client62 and got an engineer visit booked to get this fixed?

Please pop back to us at your earliest convenience.

Regards,
Daniel