I think the road crew may of hit a water main

[Tomgom999]

Since the construction Team have installed a grey unit by the side of my house on open land. A puddle is now forming around it and the older BT boxes.

Its obviously not a serious leak but still probably needs investigating 

Just waiting for something to go pop 

 

[Tomgom999]

No they cant see a leak , they now believe that the trench that was dug to the box has caused the ground water to build up , its over the height of damp course on my house

[Jonny-M]

That doesn't make any sense, ground water doesn't tend to just sit around waiting for someone to dig a trench to let it out.

If water can pool above the DPC level of your house then you have a drainage problem.

[Tomgom999]

all i know is it happened the same time as the box was installed and is getting worse. im not an engineer  

[Tomgom999]

[Jonny-M]

You can see your DPC in that photo and the water is nowhere near it. If the water is still there when it hasn't rained for a few days then call the water company back out to have another look.

It's also possible that there is a leak somewhere else and it's getting into the ducts and coming out where that box is because it's at a low spot.

[Roger_Gooner]

If it's a micro trench it will be a slot of up to 60mm wide cut into the ground and reinstated once the fibre duct is installed. It's hard to see how this can cause a build up of water.

[Matthew_ML]

Sorry to hear this Tomgom999, just to confirm the water firm have been out and checked this and they can't see any leaks?

I understand it has been raining a lot over the past couple of weeks, how is the box now still wet like this?

[Tomgom999]

A few engineers for virgin media came out yesterday and have categorically said that it is nothing to do with them. 

It very much looks like a leak from someone else's house. 

Thank you for replying 

[jpeg1]

Have the water company visited yet? If not call them again.

This is a problem for them to deal with and they will place the blame where it belongs.