Forum Discussion

Tomgom999's avatar
Tomgom999
Tuning in
2 years ago

I think the road crew may of hit a water main

Since the construction Team have installed a grey unit by the side of my house on open land. A puddle is now forming around it and the older BT boxes.

Its obviously not a serious leak but still probably needs investigating 

Just waiting for something to go pop 

  • Hey Tomgom999,

    Welcome to the community and thanks for taking the time to post here on the forums. Would you be able to provide a picture with the puddle and our box?

    Is any of the water coming out or going into the cabinet? 

    Kind Regards,

    Steven_L

    • Tomgom999's avatar
      Tomgom999
      Tuning in

      It's pooling around it and it's getting very boggy around the area. 

       

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    Report this to your local water company, as they will need to fix the leak. Companies like Virginmedia aren't allowed to repair water supplies, even if they have damaged them. 

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    If you want to get it fixed, phone the water company.

  • Pooling against the side of my house now and pooing out underneath. 

    Gonna be some suing going on soon

    • japitts's avatar
      japitts
      Very Insightful Person

      Have you reported this to your water company yet? It's been suggested several times, and is unlikely to be resolved until you do so.

    • FlockWallpaper's avatar
      FlockWallpaper
      Up to speed

      No there won’t, or at least you might try but you absolutely will lose!

      As advised at least three times, have you reported it to your local Water Company? 

  • Anonymous's avatar
    Anonymous

    That doesn't make any sense, ground water doesn't tend to just sit around waiting for someone to dig a trench to let it out.

    If water can pool above the DPC level of your house then you have a drainage problem.

    • Tomgom999's avatar
      Tomgom999
      Tuning in

      all i know is it happened the same time as the box was installed and is getting worse. im not an engineer  

      • Matthew_ML's avatar
        Matthew_ML
        Forum Team

        Sorry to hear this Tomgom999, just to confirm the water firm have been out and checked this and they can't see any leaks?

        I understand it has been raining a lot over the past couple of weeks, how is the box now still wet like this?

  • Anonymous's avatar
    Anonymous

    You can see your DPC in that photo and the water is nowhere near it. If the water is still there when it hasn't rained for a few days then call the water company back out to have another look.

    It's also possible that there is a leak somewhere else and it's getting into the ducts and coming out where that box is because it's at a low spot.

  • Roger_Gooner's avatar
    Roger_Gooner
    Alessandro Volta

    If it's a micro trench it will be a slot of up to 60mm wide cut into the ground and reinstated once the fibre duct is installed. It's hard to see how this can cause a build up of water.

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    Have the water company visited yet? If not call them again.

    This is a problem for them to deal with and they will place the blame where it belongs.