Since the construction Team have installed a grey unit by the side of my house on open land. A puddle is now forming around it and the older BT boxes.
Its obviously not a serious leak but still probably needs investigating
Just waiting for something to go pop
Forum TeamHey Tomgom999,
Welcome to the community and thanks for taking the time to post here on the forums. Would you be able to provide a picture with the puddle and our box?
Is any of the water coming out or going into the cabinet?
Kind Regards,
Steven_L
It's pooling around it and it's getting very boggy around the area.
Report this to your local water company, as they will need to fix the leak. Companies like Virginmedia aren't allowed to repair water supplies, even if they have damaged them.
If you want to get it fixed, phone the water company.
Pooling against the side of my house now and pooing out underneath.
Gonna be some suing going on soon
Have you reported this to your water company yet? It's been suggested several times, and is unlikely to be resolved until you do so.
No there won’t, or at least you might try but you absolutely will lose!
As advised at least three times, have you reported it to your local Water Company?
Yes I have contacted the water company
all i know is it happened the same time as the box was installed and is getting worse. im not an engineer
Forum TeamSorry to hear this Tomgom999, just to confirm the water firm have been out and checked this and they can't see any leaks?
I understand it has been raining a lot over the past couple of weeks, how is the box now still wet like this?
You can see your DPC in that photo and the water is nowhere near it. If the water is still there when it hasn't rained for a few days then call the water company back out to have another look.
It's also possible that there is a leak somewhere else and it's getting into the ducts and coming out where that box is because it's at a low spot.
If it's a micro trench it will be a slot of up to 60mm wide cut into the ground and reinstated once the fibre duct is installed. It's hard to see how this can cause a build up of water.
Have the water company visited yet? If not call them again.
This is a problem for them to deal with and they will place the blame where it belongs.
