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How do I make an appointment to have my Virgin media box and cabling moved

Tanglewood1
Joining in

4 weeks ago

Is it possible to book this via the forums? 

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2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

4 weeks ago

There will be a non fault call-out of £25. The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Sabrina_B
Forum Team
Forum Team

4 weeks ago - last edited 4 weeks ago by Moderator

Hi @Tanglewood1 👋.

Thanks for reaching out to us and welcome to the Community Forums. We can assist you with your cabling and box relocation, this does come at a charge as stated by Tudor, to get the ball rolling we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.

 

Thanks.

Sabrina

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