Forum Discussion

iamSteve's avatar
iamSteve
Dialled in
11 months ago

Garden optical fibre cable replacement

Hi, How much will it cost to have my optical cable to the cabinet replaced. After some drive way adjustment it needs to be about 2m longer from the pavement to my house wall box.
iamSteve's avatar
iamSteve
Dialled in
11 months ago

I have about a 60m optical in nylon pipe to the cab, need it to be 62m

iamSteve's avatar
iamSteve
Dialled in
11 months ago

it’s the optical between these two items I need extending 

  • Kath_P's avatar
    Kath_P
    Forum Team
    11 months ago

    Hi IamSteve, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We're sorry to hear the cable isn't quite long enough. We can certainly arrange for an engineer to come out to take a look. There is a £25 charge for this, as mentioned above. 

    I will need to confirm some information with you to pass security so I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊

    Thanks,