Full Fibre Availability

[Alphalxst]

VM started digging up my street to lay new fibre at the end of July and work across the rest of my town seems to have been completed last month. I've contacted customer support to no avail and they cant give me a timeline of when it will be available. How long after the work has been done does it usually take to go into their system so fibre can be ordered?

[carl_pearce]

There is no set time, hence the vague answers from VM.

You can check these sites for any future works taking place:

https://one.network/public

https://bidb.uk/

[Carley_S]

Hi @Alphalxst 

Welcome to the community forums.

Great to hear that you're interested in joining us. 

We wouldn't be able to advise of a timeframe sadly, but we'll certainly be in touch when we're accepting new customer installs. 

The sales team usually start putting through postal marketing advising of serviceability, but we'd also keep in touch if you've entered your details for updates here.