CableTel but no virign media box. Can it be used?

[mkolacki]

Hello

I ordered Virgin Media but I am unable to locate a virign media socket. The only thing I found was a box from CableTel (picture below).

Can it be used?

[jpeg1]

That will be from one of the previous companies taken over by Virginmedia. It should work, if it doesn't you will need to phone for a manned installation. 

[Matthew_ML]

Hey mkolacki, thank you for reaching out and a warm welcome to community, I am sorry to hear to hear this.

Let me send you a PM and we can look at getting a tech booked in for you. 

[Matthew_ML]

Glad we've made a start on getting this fixed for you.