WiFi pod fan suddenly loud, hot to touch

[Em-6]

Hello,

We have had two wifi pods for a couple of years now with no problems. However one of them has started to make a loud buzzing fan noise and is hot to the touch - it feels like it is overheating. I’m concerned about leaving it plugged in overnight and the possibility of it being a fire risk. How do I go about ordering a replacement? 
thanks 

[Cardiffman282]

Do please report it to Trading Standards https://www.tradingstandards.uk/consumer-help/ 

[Ashleigh_C]

Hi there @Em-6 

Thank you so much for your post and welcome back to the forums, it's great to have you here. 

I am so sorry that you are facing an issue with your WiFi Pod! I'm going to pop you a private message so we can take a closer look into this. 

I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
 

[jpeg1]

Until it's replaced, don't leave it unattended.