I have the same problem - cables installed 2 years ago now, there’s 4 houses that don’t seem to be able to get it, the virgin box is outside my house and the house behind me and next to me can get it. How is this right?
Hi K8TB, thank you for your post.
In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Regards,
Daniel
