Is there a way to disable "Virgin Media Virus Safe"?
I've occasionally had this block access to websites, despite not having any settings enabled to limit access to websites. I alway have to report that the site should be available, sometimes multiple times.
Other than the fact that I seemingly can't opt out, the implementation of it is completely broken.
The majority of websites are now accessed via SSL. If you attempt to access a website that is blocked by Virus Safe, you do not get taken to http://websafe.virginmedia.com/virussafe-blocked.html. Instead Chrome displays an SSL error and then a "connection reset" message. This is because Virgin Media is intercepting and redirecting the request, and Chrome is (correctly) blocking access as this type of behaviour might be used to hijack a browser.
If you access the same domain via HTTP then the Virgin Media redirect works and you see the above url.
It's ironic that an attempt to improve safety online uses an unsafe technique.
Virus Safe has been broken like this for some time and I think Virgin Media need to fix it, or allow the service to be disabled.
I think my only other recourse is to by-pass Virgin's DNS which also isn't easy to do.
Any suggestions appreciated and I hope someone from Virgin sees this.
L.
