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The Virgin Media headline is super TOXIC

kl2
Joining in

on ‎30-04-2024 13:21

I said NO to paying extra for a promotion or updating my plan TWICE because of my loyalty etc, but I just don't need it. And they call me EVERYDAY morning or night. If you say NO to one of the numbers, the other number will call you the next day.

Terrible!!

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3 REPLIES 3

jbrennand
Very Insightful Person
Very Insightful Person

on ‎30-04-2024 15:21

Just block the numbers.


--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & TNT sport), x3 V6 boxes (1 wired, 2 on WiFi), Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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goslow
Alessandro Volta

on ‎30-04-2024 15:34

And uncheck marketing options in My Virgin Media

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Sabrina_B
Forum Team
Forum Team

on ‎03-05-2024 14:17

Hi @kl2 👋.

Thanks for reaching out to us and welcome to the Community Forums. Apologies for the issues that you have been having with our team contacting you, have you been able to opt out to addressed marketing via your online account on the website and via the app 👉 App & Website.

I hope this helps. 

Sabrina

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