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Replacement Exterior Brown Box Cover

Joining in


I've seen similar posts about this so hopefully this will work to get a replacement!

My neighbours exterior cable box cover blew off during the night and wedged underneath my car’s front wheel. I drove off without knowing it was there and now it’s smashed to pieces. 
I’m not sure if my neighbour is a Virgin customer so therefore I’m trying to get this resolved for him. How can I go about getting a replacement?

Picture attached for reference.





Very Insightful Person
Very Insightful Person

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post

There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Forum Team
Forum Team

Hey NorthernKn1ghts, thank you for reaching out and a warm welcome to the community I am so sorry to hear about this.

I am going to send you a PM and we can look into this. 

Matt - Forum Team

New around here?