Replacement Exterior Brown Box Cover

[NorthernKn1ghts]

Hi,

I've seen similar posts about this so hopefully this will work to get a replacement!

My neighbours exterior cable box cover blew off during the night and wedged underneath my car’s front wheel. I drove off without knowing it was there and now it’s smashed to pieces. 
I’m not sure if my neighbour is a Virgin customer so therefore I’m trying to get this resolved for him. How can I go about getting a replacement?

Picture attached for reference.

Thanks!

 

[Tudor]

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post

[Matthew_ML]

Hey NorthernKn1ghts, thank you for reaching out and a warm welcome to the community I am so sorry to hear about this.

I am going to send you a PM and we can look into this.