Need new Booster

[mad80]

Hi one of my boosters has failed few weeks ago, so while I was changing my package on the phone recently I told the guy to send me out a new one for free as i'm entitled and it never came.

thank you

[mad80]

wifi pod I mean

cheers! 🙂

[Ashleigh_C]

Hi there @mad80 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry that you have faced this issue. Can I check if you have an old booster or one of the new Pods? 

[mad80]

Hi thanks for reply 🙂

It's a new pod! I called it a booster by accident.

[John_GS]

Hi @mad80 

Thanks for coming back to us. 

I'll send you a PM now to assist further.