on 05-11-2023 12:26
My wifi doesn't work in other rooms. It just disconnects. Then I can't connect to the app to prove I have poor wifi, meaning I can't be eligible for pods. Please help.
Answered! Go to Answer
on 07-11-2023 14:25
Hi @Nilk 👋.
Thanks for reaching back out to us. Apologies for the issues that you are having with signal in various rooms of your home. We can certainly assist you, we would need to bring you in for a private message to discuss this and resolve.
Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
Thanks.
Sabrina
on 05-11-2023 13:04
Yes VM thought that through need a pod prove it with are app in that room.
Just get closer to the hub to prove you have bad wifi
on 05-11-2023 14:00
Stand just at the fringe of the Hub's Wi-Fi coverage where you get a low result, mark that as you office or your bedroom etc.
Unless the VM Pods are free, buying Wireless Repeaters or a MESH can be less costly over not much time.
on 07-11-2023 14:25
Hi @Nilk 👋.
Thanks for reaching back out to us. Apologies for the issues that you are having with signal in various rooms of your home. We can certainly assist you, we would need to bring you in for a private message to discuss this and resolve.
Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
Thanks.
Sabrina