My virgin media box has been showing a solid red light for about a week

[arinigo]

Hello,  I see solid red light in my VM Hub 3, tried pin reset, switched off for 15 mins and the switched on. Still showing red light, Can you please help with this?

Anto

[Martin_N]

Hi arinigo,

Thank you for your post. I'm very sorry to hear about the issue with your hub and the red light. 

We can certainly look in getting this resolved for you. 

I will private message you now to confirm your details. 

^Martin