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How to order a booster?

Mullen1960
Just joined
  • Hi, how do you order a WiFi booster? It says to do it by the connect app, but that just sends you round in circles. 
72 REPLIES 72

Joseph_B
Forum Team (Retired)
Forum Team (Retired)

Hey @paulwest35,

Sorry to hear you have been having this issue, with our WIFI Pods, you can go about ordering these via our Connect app which you can download here, this will run the tests and if needed recommend a Pod.

Joe

Hello,

The connect app says I have a strong connection but I work from home and the calls are buffering and say I have poor network quality. Please advise on how you can help order me a booster.

 

Thanks,


Katie

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Hi katiemoore0209,

Thanks for your post and welcome to the community.

Many apologies for any issues faced with getting a booster ordered, so we can investigate this further please expect a PM from myself.

The message will appear within the envelope icon.

Regards,

Kain