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Booster flashing red

Max24
Joining in

My hub and booster were working fine. However I switched them off when I went on holiday and since I returned a few weeks back the booster has been flashing red. I did what the manual said and tried pairing the boosters, but that didn’t work. I then reset both boosters, but again no positive result. I have also tried switching the WiFi off and on and then trying to pair them, but that didn’t work either. The WiFi still works, but not in all the areas it did before. Any advice?

1 ACCEPTED SOLUTION

Accepted Solutions

Hey @Max24,

Welcome to the Community Forums and thanks for the post.

Sorry to hear you are having this issue with your Pods, I would like to go about looking into this further with you, for me to do so I will need to confirm some information from you via a private message.

Joe

See where this Helpful Answer was posted

6 REPLIES 6

Client62
Hero

Do you have a Hub 4 ?

If yes, does the http://192.168.0.1/  admin menu still login and work ?

No, we have a Hub 3

Max24
Joining in

Any advice, anyone!

Hey @Max24,

Welcome to the Community Forums and thanks for the post.

Sorry to hear you are having this issue with your Pods, I would like to go about looking into this further with you, for me to do so I will need to confirm some information from you via a private message.

Joe

Thanks, Joseph. I have rung Virgin three times about this. Each time they offered a different solution and each time they did not follow it up. So I am back to square one!

My email address is [removed]

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